Shipping policy

Effective Date: September 8, 2026

Processing Time Orders are processed within [1–3] business days of purchase (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Estimates

Delivery times are estimates and not guaranteed — delays can occur due to carrier issues, weather, or high order volume.

Shipping Destinations We currently ship to USA. [If applicable: International orders may be subject to customs fees and import duties, which are the customer's responsibility.]

Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow [24–48] hours for tracking information to update.

Lost or Stolen Packages We are not responsible for packages marked "delivered" by the carrier that are lost or stolen after delivery. If this happens, please file a claim with the carrier and contact us at glowsense3@gmail.com and we'll help however we can.

Incorrect Shipping Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we're happy to help you contact the carrier to redirect the package if possible.

Contact Questions about your shipment? Email glowsense3@gmail.com.